“Your company and our hospital corporation have grown together over the years. We feel that we were on the cutting edge of the DRG review process, including incorporating over-code recommendations, from the first day that we started doing business together. The development of the sliding scale reimbursement, which incorporates the concept of both over-code and under-code recommendations, seems to be the most appropriate way to reimburse a DRG review company. Although the government has not always understood the concept, when we have had cause to explain the contract, ultimately there has been agreement that using a review service, which not only recommends under-codes but also over-codes and has incentives to find both, makes sense.
Our continuing relationship with you solidifies the fact that we have great confidence and need for your review organization. We appreciate the personal way in which you handle all queries and potential problems. We look forward to a long-standing relationship.”
